Service Advisor

Service Advisor – Ruislip

We are recruiting for a Service Advisor, Aftersales Advisor, Service Receptionist or Customer Service Advisor to join an established main dealership in Ruislip. Previous automotive experience is not essential, although strong customer service, communication and sales skills are required. Full training is provided. Applicants must have the right to work in the UK.

Job Details

Location

Ruislip, Greater London

Salary

£30,000 + bonus

Bonus

OTE £42,000

Hours

Monday–Friday, 8 - 6, No Weekends

Ref

31803

Service Advisor Company Benefits

• Monday–Friday working – no weekends
• Uncapped bonus opportunities
• Minimum 31 days' holiday, increasing to 34 days with service
• Company pension scheme
• Cycle to Work scheme
• Enhanced maternity leave
• Employee referral programme
• Training and development opportunities
• Opportunity to develop a career within automotive aftersales

Service Advisor Role

• Welcome customers and manage service department enquiries
• Book vehicles in for servicing, maintenance and repairs
• Explain recommended work and provide customers with updates
• Liaise with workshop technicians to monitor repair progress
• Identify opportunities to recommend relevant additional services
• Maintain accurate customer records and service documentation
• Deliver a professional customer experience from booking to vehicle collection

Service Advisor Requirements

• Strong customer service and communication skills
• Confidence discussing services and identifying sales opportunities
• Good organisation and ability to manage multiple enquiries
• Professional telephone manner and customer-focused approach
• Willingness to learn automotive systems and service processes
• Right to work in the UK

Previous experience as a Service Advisor, Aftersales Advisor or Service Receptionist would be advantageous but is not essential. Candidates from retail, hospitality and other customer-facing backgrounds are welcome to apply.

How to ApplyIf you're interested in this Service Advisor vacancy in Ruislip, apply with your CV or contact Robert Samuels at Octane Recruitment for a confidential discussion.

Consultant

Robert Samuels

RSOJ

Octane Recruitment is one of the UK's leading Automotive and Motor Trade recruitment agencies. We recruit across the UK for main dealerships, independent garages, bodyshops, fleet operators, HGV companies, manufacturers, engineering businesses and head office functions, placing permanent, temporary and contract staff. We also recruit for related positions including Service Advisor, Senior Service Advisor, Aftersales Advisor, Service Receptionist, Aftersales Executive, Customer Service Advisor and Workshop Controller across the UK.