Citizens Advice Derbyshire Districts
Generalist Adviser
DE7 8DY
Key information
- Pay
- £27,263 to £29,806 a year, pro rata
- Hours
- Full-time
- Contract
- Permanent
- Workplace arrangement
- Hybrid - 2 days remote
- Posted date
- 19 Oct 2026
- Closing date
- 8 Nov 2026
About this role
Generalist Adviser (Trainee positions available)
Hours
37 hours per week
Contract
Permanent
Salary
£27,263 to £29,806 per annum (depending on experience)
Location
Ilkeston(A hybrid mix of home and office working with travel to outreach locations and other community venues)
Application
https://www.citizensadvicederbyshiredistricts.org.uk/vacancies/staff/
About the role
We have an exciting opportunity for a Generalist Adviser to join our existing advice services team who deliver advice to the public on a wide range of issues. The post will involve providing both face-to-face and telephone advice, based out of our Ilkeston office, with travel to Foodbanks, Outreach locations and other community venues across Amber Valley and Erewash. This role will require you to provide advice on our main enquiry areas including checking welfare benefit eligibility, assisting clients to make benefit claims, challenging decisions and providing energy advice. There is flexibility in this role which allows for some remote/home working where appropriate.
We welcome applications from experienced advisers, as well as those looking to train in this vital area of work. Full training and support will be provided for the right trainee candidate.