Generalist Adviser

CRF Generalist Adviser (Trainee positions available)

Hours

37 hours per week

Contract

Permanent

Salary

£27,263 to £29,806 per annum (depending on experience)

Location

Ilkeston(A hybrid mix of home and office working with travel to outreach locations and other community venues)

Application

https://www.citizensadvicederbyshiredistricts.org.uk/vacancies/staff/

About the role

We have an exciting opportunity for a Generalist Adviser to join our existing advice services team who deliver advice to the public on a wide range of issues. The post is funded by the Crisis Resilience Fund and will involve providing both face-to-face and telephone advice, based out of our Ilkeston office, with travel to Foodbanks, Community Pantries, Outreach locations and other community venues across Amber Valley, Derbyshire Dales and Erewash. This role will require you to provide advice to people in crisis, providing a wraparound advice service within foodbank setting, advising on our main enquiry areas including checking welfare benefit eligibility, assisting clients to make benefit claims, challenging decisions and providing energy advice. There is flexibility in this role which allows for some remote/home working where appropriate.

We welcome applications from experienced advisers, as well as those looking to train in this vital area of work. Full training and support will be provided for the right trainee candidate.