Citizens Advice Derbyshire Districts
CEDA Money Advice Technical Supervisor
DE7 8DY
Key information
- Pay
- £32,343 to £34,122 a year, pro rata
- Hours
- Full-time
- Contract
- Permanent
- Workplace arrangement
- Hybrid - 4 days remote
- Posted date
- 19 Oct 2026
- Closing date
- 8 Nov 2026
About this role
Hours
Full-Time (37 hours per week)
Contract
Permanent
Salary
£32,343 - £34,122 per annum, pro rata
Location
Buxton, Chesterfield, Ilkeston or Matlock (hybrid mix of home and office working, fully remote will be considered for the right candidate*)
About the role
We’re looking for an experienced Money Adviser or existing Technical Supervisor to join our new Consumer Energy Debt Advice (CEDA) project. As the Technical Supervisor you will be supporting the quality and consistency of the money advice delivered across our service. In this role, you will work closely with advisers to ensure clients receive accurate, effective and empathetic support, while helping maintain high standards of compliance, quality and good practice.
You’ll play a key role in adviser development, carrying out casework reviews and interview observations, offering constructive feedback, and providing real-time guidance on complex matters. You’ll also support our CEDA Project Lead with monitoring, reporting and continuous improvement across the service.