Bank level 6 Single Point of Access Clinician

Key responsibilities include

Delivering safe, evidence-based clinical assessment and triage. Recognising deterioration, clinical risk and red-flag symptoms and taking appropriate action. Balancing patient safety, clinical guidance and individual patient preferences. Working collaboratively with patients and their families to promote independence and develop appropriate care plans. Coordinating referrals and access to community, medical and diagnostic services. Communicating effectively with internal and external stakeholders and ensuring clinical information is shared promptly and securely. Managing anxious or distressed callers with compassion, active listening and clear, jargon-free communication. Safeguarding children and adults at risk and reporting concerns immediately. Maintaining confidentiality and complying with information governance and data protection requirements. Recording clinical assessments, decisions and care accurately and entering activity data within agreed timescales. Undertaking direct patient care within the postholders scope of practice. Rotating into clinical teams periodically to maintain current knowledge of community services and face-to-face clinical practice. Participating in clinical supervision, reflective practice, audits, surveys, quality initiatives and the development of clinical guidelines. Supporting improvements to clinical practice, policies and service processes. Providing cover for colleagues and deputising for the Band 7 Practitioner when required. Supporting colleagues through professional advice, coaching, mentoring and appropriate training. Reporting incidents and concerns relating to patient care, health and safety or service delivery. Completing mandatory training and maintaining professional registration and competence. Using equipment and Trust resources safely, responsibly and sustainably. Working flexibly across Trust sites, weekends and bank holidays as required by the service rota.