Highways Enforcement Officer

Directorate

Housing, Regeneration and Operations

Section

Highways

Location

Civic Centre

Grade

Level 6

Hours

37 hours per week

This advert is open to both internal and external applicants.

About us

We are a city of strengths, with a proud heritage and bright future. Working for Stoke-on Trent City Council is more than just a job, it's about making, protecting and improving the services for the local population, reducing inequalities and improving independence for the people who live and work in the city. And that’s where you come in. We are always looking for people of the highest calibre with skills, knowledge and experience to help us deliver our compelling vision.

Stoke-on-Trent City Council’s diverse and talented workforce is its greatest asset and most valuable resource. The skills, knowledge and experience of our c.4,600 employees are essential to delivering our ambitions and vision for our organisation and Stoke-on-Trent. We want to be an employer that people are proud to work for, and where our staff are supported, developed and rewarded in an inclusive way that helps them to excel and to deliver the high-quality services that our residents need.

Further information on the Council and our directorates

The Role

Are you passionate about protecting the highway network and making a real difference in your local community?

We are looking for a proactive and professional Highways Enforcement Officer to join our Highways Service and help ensure activities on the public highway are carried out safely, legally and with minimal disruption. In this varied role, you

will investigate highway issues, unauthorised works and obstructions, carry out site

inspections, engage with contractors, utility companies and members of the public, and take appropriate action to secure compliance with highways and street works legislation.

You will play a key role in maintaining network safety, protecting public assets and

supporting the Council's statutory duties as Highway Authority. We are looking for

someone with excellent communication and problem-solving skills, a keen eye for detail and the confidence to make informed decisions. Experience within highways, street works, enforcement, regulatory services or a similar field would be advantageous.

In return, we offer a competitive salary, generous annual leave entitlement, membership of the Local Government Pension Scheme, flexible working opportunities and ongoing training and development.

This is an excellent opportunity to join a forward-thinking Highways Service where your work will have a direct impact on the safety and efficiency of the local highway network.

For an informal discussion about the role, please contact gareth.abbotts@stoke.gov.uk

Key Responsibilities

Undertake inspections and investigations relating to unauthorised activities, obstructions and other compliance issues affecting the highway network

Monitor and enforce compliance with highways and street works legislation, Council policies and permit requirements

Liaise with utility companies, contractors, developers, businesses and members of the public to resolve highway-related issues and secure compliance

Gather evidence, maintain accurate records and prepare reports to support enforcement actions and regulatory processes

Respond to customer enquiries and complaints, providing professional advice and guidance on highway legislation and highway-related matters

Support the Council's network management duties by helping to minimise disruption, protect highway assets and promote the safe and efficient use of the highway network