Business Analyst

• Assess the organisation’s business functions, objectives, operational requirements and existing processes to identify areas for improvement.

• Consult with management, employees and key stakeholders to understand business requirements, operational challenges and strategic objectives.

• Identify and analyse problems relating to business strategy, policies, organisational procedures, working methods and operational processes.

• Gather, document and analyse business requirements to support the development and implementation of effective business solutions.

• Determine appropriate methods for collecting business data and conducting research to support analysis and decision-making.

• Analyse and interpret business, operational and performance data to identify trends, risks, inefficiencies and improvement opportunities.

• Review existing business processes and workflows and recommend changes to improve efficiency, productivity and overall business performance.

• Develop process maps, business requirements, workflow documentation and other business analysis documentation.

• Formulate practical recommendations and solutions based on business analysis and research findings.

• Prepare business cases, feasibility assessments and impact analyses for proposed process, operational or organisational changes.

• Evaluate the potential operational and financial impact of proposed business solutions and changes.

• Facilitate meetings and workshops with stakeholders to gather requirements, analyse business needs and agree proposed solutions.

• Liaise with management and relevant departments to communicate findings, recommendations and business requirements.

• Support the implementation of approved business process improvements, organisational changes and operational solutions.

• Monitor implemented solutions and evaluate their effectiveness against agreed business objectives and performance requirements.

• Identify business and operational risks and recommend appropriate measures to mitigate identified issues.

• Prepare analytical reports and presentations for management, outlining findings, business impacts and recommended actions.

• Maintain accurate records of business requirements, analysis, processes, recommendations and implementation outcomes.