Imaging Support Manager

For further information please refer to the job description and personal specification: To work with the Radiology Lead team in retention and recruitment of clerical radiology staff. To train, supervise and mentor imaging clerical staff, including radiology PAs, MRI coordinators, and radiology administration/reception staff in the use of the RIS, EHR, and other applicable IT systems. To manage these teams of staff. To ensure that safe working procedures are followed at all times. To ensure governance processes and procedures are as per trust policies and local radiology policies and SOPs. Ensure the clerical team are trained to allow for a robust continuity of service during periods of leave. Ensure clerical rostering is aligned with current and future service needs, and adapted where required. To prioritise and allocate workloads for reception and administrative staff. To participate in the Trust appraisal program and appraise all clerical staff. To undertake attendance management according to trust policies. Inform the radiology lead staff of incidents or unsafe practices. To manage performance of staff (including the development of action plans and objectives) according to the trust policies. To investigate complaints relating to radiology when requested. To investigate any disciplinary issues relating to staff when requested by the radiology lead staff. To ensure that all clerical staff are aware of developments within the department and trust. To organise repairs and servicing of office equipment. To organise ordering of clerical supplies.