Fawkes & Reece

Customer Service Manager

Ipswich IP6 0LW

Key information

Pay
£50,000 to £55,000 a year
Hours
Full-time
Contract
Permanent
Workplace arrangement
On-site
Posted date
29 Oct 2026
Closing date
12 Nov 2026

About this role

I am working with 1 of the UK's largest Housing Developers who are currently looking to recruit for a Customer Service Manager for their Teams

I am looking for someone who either come from a trades or site background that has experience with New Build Aftercare

Site Locations

Ipswich, Bury St Edmunds, Ely, Felixstow & the surrounding areas

Day to day duties

  • Attending appointments in finished property's
  • Diagnosing issues within customers property's
  • Booking in sub contractors to carry out works
  • Ensuring that you deliver 5* customer service on all levels
  • Monitoring operative works
  • Defect & Warranty Management

If you would like to apply for this role please do so below or for more information please contact Zoe Georgiou at the Fawkes & Reece London office