Ipswich Borough Council

Customer Service Advisor

Ipswich IP1 2DE

Key information

Pay
£27,709 to £28,608 a year, pro rata
Hours
Full-time
Contract
Temporary
Workplace arrangement
On-site
Posted date
22 Oct 2026
Closing date
30 Oct 2026

About this role

Ipswich Borough Council’s Customer Services Team is a fast paced, growing service. Putting customers at the heart of everything we do and getting it right first time is our priority.

Working in our busy contact centre you will be required to provide high standards of customer service, responding to, and resolving a wide range of enquiries as the first point of contact by telephone. Some email and face to face customer interaction may also be required.