Majestic Hotels (Formerly Radisson Blu Cardiff)

Cluster Sales Manager

Cardiff CF10 2FL

Key information

Pay
Subject to experience will be discussed case by case
Hours
Full-time
Contract
Permanent
Workplace arrangement
On-site
Posted date
27 Oct 2026
Closing date
26 Nov 2026

About this role

Cluster Sales Manager

Locations

Majestic Hotel Cardiff and Majestic Hotel Bristol

Salary

To be discussed, subject to experience

Majestic Hotels is looking for a motivated and commercially driven Cluster Sales Manager to develop new business and strengthen existing client relationships across our Cardiff and Bristol hotels.

This is an opportunity for a proactive sales professional who enjoys building relationships, identifying opportunities and delivering results. Working closely with the hotel management, revenue and events teams, you will promote both properties and grow revenue across accommodation, meetings and events, and food and beverage.

Key responsibilities

Develop and deliver a sales plan for both Cardiff and Bristol, identifying opportunities within each local market.

Generate new business through research, cold calling, client visits, networking and follow-up activity.

Build and maintain relationships with corporate clients, travel agents, event organisers, local businesses and other partners.

Identify opportunities for corporate accommodation, group bookings, meetings, conferences and social events.

Promote seasonal campaigns, including Christmas parties, school proms and other celebrations.

Respond to sales enquiries, prepare proposals and quotations, and follow up to convert enquiries into confirmed bookings.

Negotiate rates and agreements in line with each hotel’s commercial objectives and agreed pricing guidelines.

Arrange and conduct client meetings, hotel show rounds and familiarisation visits.

Work with the revenue team to identify opportunities and ensure rates reflect demand and profitability.

Liaise with the meetings and events and operations teams to ensure confirmed business is handed over accurately.

Maintain an up-to-date record of sales activity, enquiries, client contacts and confirmed business.

Prepare regular sales reports, forecasts and updates for management.

Attend relevant networking events and represent Majestic Hotels professionally.