HMCTS - Nottingham Justice Centre - AO x 2 (nominated worker)

Administrative Officer (AO x 2 - Nominated Worker)

Location

Nottingham

If you're the kind of person who notices the details, keeps things moving behind the scenes, and genuinely enjoys helping people, this could be a great fit. Our Client is hiring for a reputed client based in Nottingham, supporting the smooth day-to-day running of court and tribunal services.

What you'll be doing

* Prepare papers, files, and documents for hearings, meetings and tribunals

* Update records and complete data input accurately on in-house systems

* Support post opening and dispatch, including booking and preparing meeting rooms

* Draft standard letters, correspondence and meeting documentation following guidelines

* Clerking duties for civil and family matters-helping ensure the right papers are available and up to date

* Support listing/rota activity and assist court users with enquiries via counter, telephone and written requests

* Contact relevant parties to schedule, serve documents and carry out required administrative tasks

* Process casework through accurate outcomes, checking the information needed on each file

* Verify and quality-check documents, records, accounts and returns against criteria and procedures

* Carry out basic statistical analysis and compile straightforward reports

* Work with your team to improve ways of working, including contributing to small projects and problem-solving using lean tools

What you'll bring

* Strong administrative ability with a real customer-focused approach ("right first time")

* Confidence working accurately with records, documents and deadlines while maintaining quality

* Clear, polite communication with the public, stakeholders and team members

* Ability to use judgement and initiative within established processes and guidelines

* Willingness to be flexible-supporting ad hoc needs at other local offices when required

* Comfortable working as part of a team with regular management support

Additional information

* This role may include working with court users, including members of the Judiciary and the legal profession, in some positions

* Learning and continuous improvement are part of everyday work, including opportunities to contribute to changes in systems and processes

Ready to bring order, accuracy and excellent service to a busy public-facing environment? Apply now to be considered for this AO opportunity in Nottingham.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.