Service Advisor

Service Advisor – Woolwich

We are recruiting for an experienced Service Advisor, Senior Service Advisor, Aftersales Advisor or Service Team Manager to join an established main dealership in Woolwich. Applicants must have previous automotive Service Advisor or Service Team Manager experience, excellent customer service and organisational skills, a Full UK Driving Licence and the right to work in the UK. No specific formal qualification is required.

Job Details

Location

Woolwich, South East London

Salary

£35,525 basic

OTE

£50,000+ per annum

Company Car

Included

Hours

Monday–Friday, 8:00am–6:00pm, plus 1 in 3 Saturdays, 8:00am–12:30pm, paid as additional overtime

Ref

31837

Service Advisor Company Benefits

• £50,000+ OTE
• Company car
• Saturday hours paid as additional overtime
• 31 days' annual leave including bank holidays
• Enhanced holiday entitlement with service
• Employee car ownership schemes for employees and family
• Retailer discounts
• Private healthcare access
• Company pension and life assurance
• 24/7 Employee Assistance Programme and wellbeing support
• Employee referral bonus and long-service awards
• Ongoing training and personal development

Service Advisor Role

• Welcome customers and manage vehicle service and repair bookings
• Act as the main customer contact from vehicle check-in to handover
• Liaise with workshop technicians to coordinate repair progress
• Keep customers updated on additional work, costs and completion times
• Explain aftersales products, maintenance recommendations and services
• Handle customer enquiries and resolve concerns professionally
• Maintain accurate service records, job documentation and customer information

Service Advisor Requirements

• Previous automotive Service Advisor or Service Team Manager experience – essential
• Strong understanding of dealership servicing and repair processes
• Excellent communication and customer relationship skills
• Confidence handling customer queries and challenging situations
• Strong administration, diary management and organisational skills
• Full UK Driving Licence – essential
• Right to work in the UK

Experience as a Senior Service Advisor or Aftersales Advisor within a busy main dealership would also be advantageous.

How to ApplyIf you're interested in this Service Advisor vacancy in Woolwich, apply with your CV or contact Robert Samuels at Octane Recruitment for a confidential discussion.

All applications will be handled in the strictest confidence.

Consultant

Robert Samuels

RSOJ

Octane Recruitment is one of the UK's leading Automotive and Motor Trade recruitment agencies. We recruit across the UK for main dealerships, independent garages, bodyshops, fleet operators, HGV companies, manufacturers, engineering businesses and head office functions, placing permanent, temporary and contract staff. We also recruit for related positions including Service Advisor, Senior Service Advisor, Aftersales Advisor, Service Receptionist, Service Team Manager, Aftersales Executive and Workshop Controller across the UK.