Head of South Yorkshire Urgent Care

Day to Day Duties to include, but not exhaustive: Hold overall accountability for the leadership, delivery, development and sustainability of FCMS services across South Yorkshire, including fulfilling the duties and responsibilities of CQC registered Manager registration. Set clear priorities, ownership and performance expectations for the Business Unit, ensuring that decisions and actions are delivered at pace. Ensure services meet or exceed national standards, contractual obligations, key performance indicators and agreed quality measures, with clear accountability and routine monitoring of delivery. Own and manage the Business Unit budget through effective forecasting, efficient resource utilisation and timely recovery action where actual or forecast performance deviates from the plan. Maintain effective control of workforce expenditure, agency use, establishment, demand and capacity, and identify and escalate any unfunded or over-contract activity, and its financial and operational impact. Balance quality, safety, finance, workforce and operational risk when making decisions, acting within delegated authority and escalating material issues appropriately. Maintain clear governance, assurance and reporting arrangements so that the Executive Team has an accurate view of performance, risk, delivery and required decisions. Leadership, culture and workforce Provide visible, compassionate and inclusive leadership that reflects FCMS values and creates clarity of purpose. Build a coaching, learning and psychologically safe environment in which constructive challenge, openness and continuous improvement are expected. Directly lead, manage and develop the Business Units leaders, setting clear objectives, holding them to account, recognising good performance and addressing performance, attendance, capability, conduct and employee-relations matters promptly, fairly and consistently. Lead workforce planning, succession, talent development, engagement and organisational change across the Business Unit. Ensure teams have the capacity, capability, leadership and support needed to deliver safe, high-quality and financially sustainable services.System leadership, partnerships and growth Act as FCMSs senior representative across the South Yorkshire health and care system, establishing credibility with commissioners, providers, local authorities and wider partners. Influence service and pathway design at the earliest opportunity, ensuring that FCMS contributes operational insight and credible solutions to system priorities. Protect and strengthen FCMSs existing position by maintaining trusted relationships, understanding commissioning intentions and responding proactively to emerging risks. Work with the Deputy Chief Operating Officer, Clinical Director and Business Development team to identify, assess, develop and mobilise viable service and partnership opportunities. Ensure proposals and commitments are supported by robust due diligence, clear ownership, deliverable mobilisation plans and appropriate Executive approval. Clinical quality, governance and improvement Hold overall accountability for the quality, safety and effectiveness of clinical services within the Business Unit, ensuring that robust clinical governance, professional leadership and assurance arrangements are in place and effective. The postholder is not required to be a registered clinician and will work in partnership with the Clinical Manager, Clinical Director and other registered clinical leaders, who retain professional accountability for clinical standards, professional practice and individual clinical decisions. The postholder remains accountable for obtaining appropriate clinical advice, scrutinising assurance, addressing identified gaps and ensuring that clinical risks, concerns, incidents and performance issues are acted upon and escalated promptly through agreed governance routes. Ensure effective systems are in place for safeguarding, risk management, incident learning, patient experience, regulatory compliance and quality improvement, supported by clear ownership, reporting and assurance. Lead service transformation and pathway redesign using evidence, data, patient insight and staff expertise, with benefits defined, tracked and sustained. Ensure significant quality, safety and delivery risks are identified early, mitigated or controlled effectively, and that resulting actions are completed and sustained.Organisational contribution Contribute actively to FCMS-wide operational leadership, strategy, transformation, mobilisation and improvement. Share learning, resources and effective practice across FCMS and support other services when organisational priorities require it. Make operational, workforce and financial decisions within the approved budget, delegated authority and organisational policies.

Our key expectations are

Self-awareness Living authentically Adaptability- Being ready to adjust depending on the situation Openness What you see is what you get Positivity with a real sense of being able to strive for the impossible Generosity of spirit- Everyday should be an opportunity to act with kindness Ability to have fun Taking the role seriously, whilst being yourself

Our Why

To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next.

Values

Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours. Our behaviours should be in line with our values which form part of our

Company DNA

Fun

People rarely succeed unless they are having fun. Happiness is healthy!

Awesome

We arent here to be average, were here to be awesome!

Humble

Were here to make a difference to the lives of others, NOT to see how important we can become

Brave

We challenge the norm. We have the courage to get the difficult jobs done

Oompf

We have natural oompf! Its infectious!

Go-getting

We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity Disability Confident Employer As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy DBS - This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence). For Driver positions you will also be required to undertake a Driver check.