About this role

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QA Auditor

We’re excited to offer a great opportunity for a QA Auditor to join our dedicated Technical team, playing a key role in maintaining the highest standards of food safety, quality and compliance at our site.

About The Compleat Food Group

At The Compleat Food Group, we’re proud to be a food business built on purpose and passion. Formed in 2021, we’re on a mission to create Food to Feel Good - great quality, tasty and affordable food that people love to eat.

We’re home to some of the UK’s most exciting and loved food brands, including Wall’s Pastry, Pork Farms, Wrights, The Real Yorkshire Pudding Co., unearthed, Vadasz, Squeaky Bean, Palace Culture, and Harvey & Brockless. Alongside our branded portfolio, we’re a leading supplier of delicious own-label pastry, sweet bakery, party food, olives and antipasti, added-value egg products, continental meats, dips and sauces and plant-based food to the UK’s major retailers, as well as across foodservice.

With over 6,000 talented colleagues across 17 sites, and an annual turnover of £1.3bn, we’re united by a shared ambition to shape the future of food for the better.

We are backed by European private equity firm PAI Partners.

Working Hours

4on/4off: 6am – 6pm

Location

Ebbw Vale – Wales

Salary

£29,678 per annum

Job Purpose

As a QA Auditor, you’ll be an important part of the Quality Assurance team, supporting the Factory QA Manager and wider Technical team in maintaining the highest standards of food safety, quality and compliance. You’ll play a key role in ensuring full compliance across sampling, customer complaint handling and the calibration of key equipment, helping to uphold product quality, meet customer expectations and drive continuous improvement across the site.

Key Duties,

Responsibilities & Accountabilities

Be conversant with quality assurance policies and procedures
Interpret and implement quality assurance standards
An integral requirement of the role is to carry out sampling tests to ensure the integrity of each batch of product produced. This includes pH tests, consistency tests and taste tests
Implementation of quality and inspection systems
Conduct and monitor testing and inspection of materials and products to ensure finished product quality
Document internal audits and other quality assurance activities
Assist in the Investigation of customer complaints and non-conformance issues
Take part in and monitor corrective and preventive actions
Take part in training to meet quality standards
Support on-site audits conducted by external providers
Understand role in the document management systems
Assist in assure ongoing compliance with quality and industry regulatory requirements

Health, Safety & Environment Responsibilities

Know Health & Safety responsibilities, the site rules, and bring to the attention to issues that could affect own, or others Health, Safety & Welfare.
Work in a safe manner at all times
Fully comply with all signage, notices, warning labels etc.
Bring to the attention of your manager any hazards or unsafe conditions that may lead to injury, ill health, or damage.
Participate fully in all Health, Safety & Environmental training sessions, and Safety Briefings / Toolbox Talks
Not misuse of interfere with anything provided to ensure the safety of yourself and others.
Ensure a good standard of housekeeping is maintained within the working environment to minimise the risk of injury to themselves or others
Correctly use and store the protective clothing and equipment provided.
Report all injuries, near misses, and instances of ill health that occur to them at work and obtain the necessary First Aid Treatment.
Help in the investigation of accidents in order to prevent recurrence.
Set a good example of safe behaviour, particularly to new starters and young persons.

Food Safety & Quality Responsibilities

Works to required food safety & quality standards
Observes the site personal hygiene requirements.
Ensure that correct procedures are being followed, paperwork is being filled out correctly and the quality of product is good
Ensuring working area is clean and tidy
Encourage good practice and challenge poor practice relating to CAYG (Clean as you go) and GMP (Good Manufacturing Practice)

Knowledge,

Skills & Experience

Education and Experience

Working towards or has degree preferred
Certifications an advantage including Quality Auditor, CIEH Food safety
Quality inspection, auditing and testing experience
Experience with implementation of corrective action programs
Product or industry-specific experience
Strong computer skills including Microsoft Office and databases
Knowledge of tools, concepts and methodologies of QA
Knowledge of relevant regulatory requirements

Key Competencies

Attention to detail
Communication skills - verbal and written
Data collection, and analysis
Problem analysis and problem solving
Planning and organizing
Judgment
Decision-making
Teamwork
Correct colour identification (successful completion of Screening Test for colour vision deficiency)

Why Join Us?

At The Compleat Food Group, we believe our people are the heart of our success. That’s why we offer a wide range of benefits designed to support your lifestyle, wellbeing and career growth:

Financial & Lifestyle Benefits

Salary Sacrifice Schemes - including Electric Vehicles, Home & Tech, Cycle to Work, and SMART Pension
Annual leave with the option to purchase extra
Holiday Discounts via our online retail platform
Access to enhanced retail discounts online and in-store
Free product handouts across our sites, so you can sample and enjoy our delicious products first hand
EV charging points - available at selected sites

Health & Wellbeing

24/7 access to Grocery Aid for free financial, emotional, and practical support
Physical Wellbeing Hub - free on-demand exercise classes, gym discounts
Free diet & nutrition advice with access to thousands of healthy recipes
Online wellbeing support - from mindfulness to lifestyle resources
Financial wellbeing tools - including mortgage calculators, budgeting tools, and financial aid

Career Growth & Development

Access to a personalised online learning platform (LMS)
Formal and informal training opportunities tailored to your role
Performance Development Plans and regular Career Conversations
Company Mentoring Scheme to add depth and really support your career journey
Recognition through Club Compleat rewards

Community & Culture

2 paid volunteering days per year to give back to causes that matter to you
Charity initiatives and fundraising events
Team socials to connect and celebrate together
Employee networks & support groups - including Women @ Compleat
New baby gift for new parents

What You Should Know About How We Recruit

At The Compleat Food Group, we believe great teams are built on difference. We create an inclusive, respectful environment where everyone feels safe, supported, and are able to be themselves at work.

We’re proud to be an equal opportunities employer and are committed to Fairness, Equity, Inclusivity, and Respect. If you need a reasonable adjustment at any stage of our recruitment process, just let us know, we’ll support you — confidentially and with care.

We hire the best people for our roles, not the same people. Whoever you are, wherever you’re from, we focus on what you do and the impact you could make in our business. Our recruitment process is fair, accessible, and designed to give everyone an equal chance.

You’ll also find benefits that support people at every life stage, plus active internal networks — including Women @ Compleat, LGBTQIA+, and Neurodiversity