Legal Services Office Manager & Personal Assistant to General Counsel

Please see attached the Job Description and Personal Specification which sets out further details of the main responsibilities of the role. Manage the day-to-day administrative operations of the Legal Services team, ensuring systems, processes, and workflows are efficient and effective. Act as the key point of coordination for legal administrative activity, undertaking administrative duties effectively and allocating work to administrative staff as appropriate and monitoring progress. Maintain and oversee filing, document control, and records management systems in line with Trust policy, Department Standards and legal requirements. Identify opportunities to improve administrative processes, and implement changes with agreement of the Legal Services leadership team. Retrieve, open, log and distribute incoming post and emails in accordance with established procedures. Assist with monitoring of central mailbox to ensure queries and emails are reviewed, triaged and assigned in a timely fashion. Maintain electronic and paper filing systems to ensure accurate, complete and up-to-date legal records. Assist with routine administrative tasks relating to claims, inquests, court directions, and legal correspondence including filing, scanning, e-file management, and post where applicable. Report new claims to NHS Resolution in accordance with claims reporting procedures Provide comprehensive PA support to the General Counsel and senior legal staff, including diary management, meeting coordination, email management and document preparation. Organise and manage meetings, including preparation of agendas, collation of papers, minute-taking, and follow-up of agreed actions. Exercise judgement in prioritising requests and managing competing demands on senior staff time Support induction and administrative on-boarding of new Legal Services staff. When submitting your application please confirm whether you have used a generative AI tool (for example, Microsoft Copilot or ChatGPT) in preparing your application and, if so, briefly describe how you used it.