Assistant Practice Manager

Support the day-to-day operational management of the practice. Work closely with the Practice Manager and Partners to deliver the strategic objectives of the practice. Deputise for the Practice Manager in their absence. Support the management, development and wellbeing of practice staff. Assist with recruitment, induction, training and performance management. Ensure compliance with CQC regulations, NHS requirements and practice policies. Support patient services, including the management of complaints and feedback. Monitor practice performance against contractual and operational targets. Lead and support quality improvement and service development projects. Assist with workforce planning and rota management. Promote a positive, supportive and high-performing team culture. Ensure the delivery of high-quality, safe and patient-centred services. Contribute to the continued growth, sustainability and success of Woodbank Surgery.