Receptionist

Cranbrook Surgery is seeking a friendly, organised and reliable Receptionist/Administrator with previous GP surgery experience to join our busy team in Ilford.

Main Duties

Welcome patients and manage appointments and telephone enquiries. Maintain accurate patient records and process correspondence. Provide general administrative support to GPs and clinical staff. Support the Practice Manager with daily operations, staff records, training records and administrative tasks. Maintain confidentiality and follow NHS policies and procedures. Provide a professional, helpful and compassionate service to patients.

Essential Requirements

Previous experience working in a GP surgery. Good communication, organisation and IT skills. Knowledge of GP clinical systems, preferably EMIS Web. Ability to work independently and as part of a team. A professional, flexible and confidential approach. We offer a friendly team environment and the opportunity to contribute to high-quality patient care in our local community.