Customer Service Representative

**Full-Time Sales & Customer Service Assistant – SimplyPrint (EC1 / E16)**

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Salary

** £23,000–£27,000 per year, depending on experience

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Hours

** Monday to Friday, 9am–6pm (40 hours per week, including a one-hour unpaid lunch break)

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Location

** London EC1 / E16

SimplyPrint is an established, award-winning printing company looking for a reliable and enthusiastic person to join our friendly and growing team.

This is a varied, hands-on role combining sales, customer service and print production. Full training will be provided, so previous printing experience is not essential.

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Main responsibilities

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• Responding to customer enquiries by email, telephone and in person
• Providing excellent customer service and assisting with sales
• Helping with printing, finishing and production work
• Supporting the daily running of the business
• Assisting with simple exhibition installations (training provided)
• Managing your workload accurately and efficiently

We are looking for someone who enjoys being busy, takes pride in their work and is interested in building a long-term career with us.

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Benefits

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• Full training and opportunities to develop
• Monday to Friday working hours
• 20 days annual leave plus bank holidays
• Company pension
• Eligibility for company profit-sharing scheme after 3 years

Applicants must already have the right to work in the UK. Visa sponsorship is not available.

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Recruitment process

** Shortlisted applicants will be invited to attend basic English and Maths tests followed by an interview. Both stages take place in person.