Citizens Advice 1066

Home Visit Energy Adviser

TN37 6GL

Key information

Pay
£28,059.05 to £29,647.30 a year, pro rata
Hours
Full-time
Contract
Permanent
Workplace arrangement
On-site
Posted date
13 Oct 2026
Closing date
12 Nov 2026

About this role

Citizens Advice 1066 (CA1066) is recruiting a reliable Energy Adviser to provide essential support to local residents. This permanent role involves delivering energy advice across Hastings, Rother, and the surrounding areas, contributing to our charitable mission to relieve poverty and promote public health.

Is this the right fit for you?

Do you have a bit of a "detective" mindset? Can you look past a high bill to find out what’s really going on in a client's life, from hidden leaks to missed benefits?

Are you a "people person" who actually listens? You’ll be the calm voice on the phone when things get a little hectic.

Do you want a job that actually matters? You’ll go home knowing you’ve made someone’s life a bit easier (and their home a bit warmer).

The Role

Delivering Personalised Energy Support

The primary function of this role is to provide practical energy advice to local people through both home visits and telephone consultations. The ideal candidate will be organised, focused, and dedicated to client welfare.