BRD Telesales Co-ordinator

Telesales Co-ordinator

Location

Guildford

Company

AGM Bishop’s Move (Part of AGM Relocation Ltd)

Job Type

Permanent, Full time

Salary

£30,000

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We are seeking a proactive and detail-oriented Telesales Co-ordinator to join our Business Relocation Division (BRD) in based in Guildford.

The Telesales Co-ordinator will be responsible for generating new sales opportunities for Sales Team members to quote new business. Utilise leads as provided along with producing own internal work through analysis of information on LinkedIn and other social media platforms.

Key Responsibilities

Conduct outbound calls to potential customers to present products and services, highlight special offers and secure appointments for field sales staff

Build long term relationships with clients who may need our services in the future

Handle inbound inquiries and build rapport to encourage repeat business and loyalty

Stay informed about services, pricing, and promotions to effectively address customer needs

Maintain accurate records of customer interactions and update customer profiles using CRM systems.

Transfer client details to Bodsweb and arrange appointments using Bodsweb

Email client confirmations of appointments

Reconfirm appointments the day before

Follow up on appointments for sales team / arrange cycle of calls to potential clients with known works - Universities / Legal firms and other top 10 lists as agreed with the Business Development Manager.

Ensure compliance with the Health and Safety at Work etc. Act 1974.

Ensure compliance of oneself and colleagues with defined Quality System policy and procedures pertinent to ISO9002.

Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity.

To assist with any other duties which may be reasonably requested by the Commercial Relocation Director.

What We Offer

Competitive Salary

£30,000

Permanent, Monday to Friday 40hrs per week

25 days holiday + bank holidays

Company pension scheme

2 paid volunteering days

Employee Referral Scheme

Access to employee engagement platform with lifestyle savings & high street discounts

Reward & recognition programme

Career development opportunities

Company awards & events

Free on-site parking

Pre-Employment Checks

Successful applicants will be subject to

Employment referencing

Basic DBS checks

ID and Right to Work verification