Medical Receptionist/Care Navigator with additional duties

We would expect you to assist in the smooth running of the practice by supporting patients, GPs and other practice staff, ensuring we meet both patient expectations and our high standards of service.

We will be looking for

Excellent customer service skills and telephone manner Strong organisational skills and effective multi-tasking Confident IT skills A genuine passion for people's welfare with a kind and friendly disposition A proactive and quick learner Excellent communication skills Ability to support other team members and be a point of contact for queries and questions Being able to prepare the Staff rota in a timely manner Dealing with low level complaints/patient queries (associated with Reception/appointment matters)