Red Dot Search UK Limited

Household Claims Handler

BL7 9RW

Key information

Pay
£24,479 to £28,000 a year
Hours
Full-time
Contract
Permanent
Workplace arrangement
On-site
Posted date
11 Oct 2026
Closing date
10 Nov 2026

About this role

Household Claims Handler | Bolton (BL7) | up to £28,000 | Monday to Friday, 9am to 5pm

We are recruiting a household claims handler for an established, FCA-regulated general insurance business on the edge of Bolton. They are adding to their household claims team after taking on a significant new contract.

What you will be doing

  • Running your own caseload of household claims from first notification through to settlement: escape of water, storm, accidental damage, theft, buildings and contents
  • Checking policy cover and gathering the information needed to move each claim forward
  • Appointing and managing suppliers on behalf of the policyholder
  • Keeping customers updated clearly and honestly throughout
  • Spotting and referring potential fraud

What you get

  • Up to £28,000 depending on experience
  • 35 hours, Monday to Friday, 9am to 5pm. No evenings, no weekends.
  • Fully funded CII qualifications
  • Free on-site parking
  • Holiday that grows with service, holiday buy and sell scheme, and your birthday off
  • Contributory pension, cycle to work scheme, casual dress

Being straight with you

the role is on site five days a week until you pass probation, and you will need to drive, as public transport to the site is not realistic.

Send your CV and we will ring you to talk it through properly before anything goes anywhere.