Front of House Team Member - Part Time

Front of House Team Member - Part Time

Join our friendly independent tea rooms!

Location

20 Castle Street, Warwick, CV34 4BP

Hours

Part-Time 15-25 hours per week

Pay

Minimum Wage

Contract

Permanent, part-time

About us

We are a welcoming, independent tea rooms with a passion for great food, quality teas and coffees, and friendly, personal service.

We are looking for an enthusiastic, reliable and customer-focused Front of House Team Member to join our small, friendly team. We pride ourselves on creating a relaxed and inviting atmosphere where customers can enjoy freshly prepared food, delicious cakes, speciality teas and excellent coffee.

If you enjoy working with people, take pride in creating a lovely customer experience and like being part of a close-knit team, we would love to hear from you!

The role

As a key member of our Front of House team, you will help ensure that every customer receives a warm welcome and excellent service, while keeping the tea rooms running smoothly throughout the day.

Your responsibilities will include

• Welcoming customers and providing friendly, attentive service.
• Taking customer orders and processing payments accurately.
• Preparing and serving tea, coffee and other beverages, including barista-style coffee where required.
• Serving food and drinks to customers and ensuring orders are presented to a high standard.
• Clearing and resetting tables and maintaining clean, tidy customer areas.
• Keeping counters, displays and service areas clean, organised and well presented.
• Restocking fridges, displays, crockery, cutlery and other service items.
• Supporting the team with opening and closing duties.
• Assisting with the preparation and presentation of cakes, light refreshments and other food items, where required and appropriately trained.
• Communicating effectively with the kitchen and barista team to ensure efficient service.
• Following food hygiene, allergen, health and safety and cleaning procedures.
• Helping with general tasks across the tea rooms during busy periods, including restocking supplies and supporting colleagues wherever needed.