Practice Receptionist

Opening up/locking-up of practice premises and maintaining security in accordance with practice protocols Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional Processing and distributing incoming (and outgoing) mail Taking messages and passing on information ensuring accuracy of detail and prompt appropriate delivery Processing repeat prescriptions in accordance with practice guidelines Filing, Scanning and retrieving paperwork Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers processing referrals to third parties/ secondary care