Field Service Technician - London North-West / West

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.

This is a fully remote job, and it is based in London, North West/West part.

We are looking for a motivated Field Technician to join our technical team. This is an excellent opportunity for someone starting their career who has a genuine interest in technology, IT, and gaming, but does not require previous industry experience.

You will receive full training for the role and ongoing support from a dedicated mentor engineer, helping you build hands-on technical skills and confidence in the field.

Responsibilities

• Assist with the installation, maintenance, and basic troubleshooting of technical equipment on major retailer POS & IT equipment
• Learn to diagnose and resolve issues under the guidance of experienced engineers
• Provide friendly, professional on-site support to customers
• Develop practical IT and hardware knowledge through structured training and real-world experience
• Configures and installs applicable software
• Performs routine checks according to documented procedures
• Assists with special projects as assigned