Home Support Matters

Rapid Responder (Night Sitting Service)

NR19 1AA

Key information

Pay
£13.94 to £17.06 an hour
Hours
Part-time
Contract
Permanent
Workplace arrangement
On-site
Posted date
29 Sep 2026
Closing date
29 Oct 2026

About this role

Rapid Responder (Night Sitting Service)

Deployed Across Norfolk

Friday & Saturday Night Shifts Available (21:00 – 07:00)

Cover Work Also Available

Pay Rate

£13.94ph (weekday), £17.06ph (weekend)

Make a Difference When It Matters Most

Home Support Matters is looking for a compassionate, reliable, and experienced

Rapid Responder

to join our dedicated team covering

Dereham and surrounding areas

. This rewarding role helps vulnerable people remain safe and independent in their own homes, reducing the need for hospital or care home admissions.

As a Rapid Responder,

you'll

be on call from home and deployed by Norfolk's Emergency Duty Team (EDT) to provide overnight support to individuals in need across Norfolk.

What You'll Be Doing

-

Responding to emergency referrals received through the Emergency Duty Team.

-

Travelling to individuals' homes to provide overnight support.

-

Remaining

awake throughout the night to

observe

, monitor, and offer reassurance.

-

Providing a responsive, person-centred service tailored to individual needs.

-

Completing

accurate

visit records using our thermal printer system.

-

Reporting any concerns, risks, or safeguarding issues to the

appropriate teams

and organisations.

-

Helping people stay safe, comfortable, and independent within their own homes.

We're

Looking

For

Someone Who Is

✅

Caring and empathetic

✅

Reliable and trustworthy

✅

Calm under pressure

✅

Motivated and proactive

✅

An excellent communicator

✅

Flexible and able to travel across Norfolk when

required

Essential Requirements

-

Previous

experience working within the care sector.

-

Full UK driving licence and access to a vehicle.

-

Excellent spoken and written English.

-

Positive attitude and strong customer focus.

-

Ability to work independently and make sound decisions.

-

Commitment to safeguarding and delivering high-quality care.

Why

You’ll Love Working With Us

  • Flexible Working Options

Choose shifts that suit your lifestyle – zero-hours, guaranteed hours, or block shift contracts

  • Full Training & Paid Induction
  • 6 days paid induction at our Beccles branch
  • Shadow shifts with experienced carers
  • Earn your Care Certificate & NVQs – fully funded
  • Extra Perks Just for You
  • Paid holiday
  • Free uniform & full PPE
  • Company mobile phone
  • Refer-a-Friend bonus (£100 – T&Cs apply)
  • Blue Light Card – enjoy discounts for you & your family
  • Your Care GP Online Services
  • 24/7 support via Norfolk Support Line
  • Access to workplace mental health first aiders

PLEASE NOTE

Sponsorship is not available for this role.