About this role

Work Coordinator

Birmingham

Full Time

We're looking for someone who is looking to work in a dynamic and fluid environment, thrives both independently and within a team, has fantastic communication skills and brings solid knowledge of office systems and processes.

We can Offer You

Work-Life Balance

23 days annual leave + bank holidays, plus flexibility with overtime

Health & Wellbeing

24/7 GP access, mental health support, fitness programs, and more

Training & Growth

Ongoing professional development to keep you at the top of your game

Your Role As Our Work Coordinator

Prioritising and scheduling backfill and reinstatement tasks

Rescheduling jobs that fall out of programme

Help us manage contract requirements for a range of jobs

Handling calls, scheduling a range of works

Validating each job to ensure the required information is available

Managing the customer and client relationships

Ensuring all regulatory information is updated and logged in real time with status updates on the internal system

Provide an efficient and flexible response to operational issues, to maintain levels of service delivery and programme works in line with contract specific requirements and engineer and supervisor capabilities and timescales

What We Need from You.

Good level of education

Previous call handling/scheduling experience

Ability to operate a computerised data base system

Good knowledge of office working systems

Excellent communication skills

Ability to work independently and as part of a team

Demonstrate strong analytical skills and the ability to manage change

Why Liberty?

We’re a diverse, supportive team with a focus on personal development, wellbeing, and making a real difference in the communities we serve. Liberty offers you a chance to work with the best in the industry and continuously improve your skills while enjoying a rewarding career.

Apply Today!

Closing Date

27th October 2026 (We may close early due to high demand)

Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

To learn more about the checks included in this process, please click on the following link: National Security Vetting