Business Analyst

This role requires travel to our Head Office in Monkspath, near Solihull, every two weeks. To apply for this role, you must live within a reasonable commute of Solihull in the West Midlands.

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..

PURPOSE OF THE JOB

The Business Analyst role exists to bridge the gap between the business and technology, ensuring that change delivered through the IT & Digital Transformation team is clearly defined, understood and aligned to business needs. Business Analysts translate operational challenges and opportunities into well-structured requirements that support effective solution design and delivery.

Working across business and IT initiatives, Business Analysts define scope, capture and manage requirements end-to-end, and collaborate closely with stakeholders, delivery teams and third-party suppliers. The role operates within a fast-paced transformation environment where priorities may evolve, requiring the Business Analyst to adapt quickly, manage ambiguity and maintain effective delivery through change.

Through strong analysis, constructive challenge, clear communication and ongoing support throughout delivery, the role helps ensure that digital change delivers measurable value for Stonegate. The Business Analyst will also identify opportunities to simplify processes, eliminate unnecessary activity, improve efficiency and reduce avoidable cost.

DUTIES AND RESPONSIBILITIES

Business Analysis

• Support the definition of project requirements, scope and deliverables across multiple initiatives.
• Capture, analyse, validate and document business, functional and non-functional requirements.
• Create clear end-to-end process models, including As-Is and To-Be processes.
• Analyse existing processes and constructively challenge established ways of working to identify opportunities for simplification, automation, cost reduction and continuous improvement.
• Support User Acceptance Testing and develop supporting user documentation for solution deployment.
• Work effectively with both Waterfall and Agile project methodologies.
• Use appropriate digital and AI-enabled tools responsibly to improve efficiency, research, analysis, documentation and communication, while maintaining accuracy, confidentiality and compliance with company policies.
• Support strategic decision making through scenario analysis, option evaluation and evidence-based recommendations
• Assess and design human-AI workflows, identifying opportunities for AI automation while ensuring appropriate human oversight, governance and accountability.

SKILLS, EXPERIENCE & QUALIFICATIONS

• Experience within a Business Analyst role.
• Experience working within a fast-paced change or transformation environment where priorities, requirements or delivery approaches may evolve.
• Understanding of project lifecycles, governance and delivery processes.
• Evidence of working effectively within structured project governance and approval processes.
• Experience capturing, analysing, validating and managing business, functional and non-functional requirements.
• Experience supporting UAT, documentation and solution delivery.
• Confidence in data mapping and facilitating process-modelling workshops.
• Strong stakeholder management and communication skills, with the ability to adapt communication style for different audiences.
• The confidence to constructively challenge existing processes, assumptions and proposed solutions.
• A continuous-improvement mindset, with experience identifying opportunities to simplify processes, remove inefficiencies or reduce unnecessary cost.
• Experience working with both Agile and Waterfall methodologies.
• Strong organisational skills and self-sufficiency, with a proactive approach to delivery.
• Ability to manage ambiguity, competing priorities and changing requirements while maintaining focus on agreed outcomes.
• Ability to work collaboratively with technical teams, business stakeholders and third-party suppliers.

What makes Stonegate a great place to work?

At Stonegate, we believe that when you feel your best, you do your best. That’s why we’re committed to supporting the health, happiness, and overall wellbeing of every team member. From lifestyle perks and flexible support to mental health resources, our benefits are designed to help you thrive, both in and out of work.

• 25 days of annual leave, plus 8 bank holidays, with the option to purchase up to 5 additional days of leave each year
• Bonus Scheme
• Access to discounted Private Medical Insurance through Vitality
• Exclusive discounts on Dental Insurance
• Reward Card via the MiXR app, giving you and your friends 25% off food and drinks as well as VIP entry across our Managed Estate
• Life Assurance which gives access to Help @ Hand
• Access to your pay early via Stream
• The Stonegate Xtra portal with access to a wide range of high street discounts and offers
• Discounted access to David Lloyd membership
• Award winning Learning & Development programmes to drive your career

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on hrsupport@stonegategroup.co.uk. #LI-HR1