Retail Administrator

Retail Administrator

Healthy outcomes start with positive patient experiences.

• 20hrs pw
• £14.67ph + excellent benefits
• Parking on site, NHS Discount, staff discount
• Location is Stoke Mandeville Hospital Aylesbury HP21 8AL

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is: HP21 8AL

Please take the time to read the attached job description

Job Introduction

Healthy outcomes begin with great patient experiences.

As a Retail Administrator at Sodexo, based in Stoke Mandeville Hospital , you’ll play a key role in delivering a seamless and supportive experience for patients and visitors. You’ll be highly organised, an excellent communicator, and thrive in a dynamic healthcare environment. Our hospitals rely on skilled administrative professionals like you to keep things running smoothly behind the scenes. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your way.

What you’ll do

• Provide efficient day-to-day administrative support to the retail operation, ensuring work is completed accurately and on time.
• Support the Retail Manager and Supervisors with meeting administration, including minute taking and maintaining key records.
• Process and track Right to Work and DBS checks, ensuring compliance with company procedures and deadlines.
• Support financial administration activities, including cash banking, parking income reconciliation, and monthly safe audits alongside the Finance Manager.
• Manage retail pricing, menu production, digital menu updates, labels, retail trackers, and EPOS/Clarity Live system updates.
• Produce and distribute reports, maintain notice boards and policy folders, and communicate daily trading information to relevant stakeholders.
• Provide administrative support for recruitment, learning and development activities, hospitality bookings, event coordination, and calendar management.
• Handle general office administration, including filing, post management, telephone and email enquiries, while supporting the wider team with ad hoc administrative duties as required.

What you bring

Essential

• Proven experience in an administrative role, with a track record of delivering accurate, high-quality work.
• Strong IT skills, including confidence using Microsoft Office and business systems.
• Excellent organisational and planning skills, with the ability to manage multiple tasks effectively.
• Able to work independently, using initiative and requiring minimal supervision.
• Strong prioritisation skills, with the ability to meet deadlines in a fast-paced environment.
• Exceptional attention to detail and a high level of accuracy.
• Able to handle sensitive information with discretion and maintain confidentiality at all times.
• Excellent time management skills and the ability to manage competing priorities.

Desirable

• Previous experience in a retail, healthcare, or similar administrative environment.
• Understanding of employee relations processes and people-related administration.
• Experience supporting recruitment, onboarding, or compliance activities.
• Strong communication skills, with the ability to build positive relationships with clients, colleagues, and wider teams.
• Experience working with finance administration, cash handling, or reporting processes.
• Knowledge of EPOS, retail systems, or reporting platforms would be advantageous.

What we offer

Working at Sodexo isn’t just a job — it’s a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay

Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo.

We may close this advert early if we receive a high number of applications — so don’t wait!

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Sodexo Disability, Ability network, So Together, Generations and Origins.