Learning Technologies Manager 12m FTC

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..

Purpose of the Role

Responsible for the ongoing optimisation and enhancement of our newly implemented Learning Experience Platform (LXP), making sure we get maximum value from it. As the L&D team's expert partner on the 'art of the possible', the role champions creative use of the platform to build innovative, engaging blended learning experiences. It works closely with internal teams and our external platform provider, Confirm (previously Learning Pool) to drive adoption, innovation and better learning outcomes.

Duties and Responsibilities

• Owns the learning technology roadmap and evolves the LXP, working with colleagues from across L&D and IT to prioritise enhancements that are that is within the learning technology budget and align with HR and business priorities
• Acts as the L&D team's 'art of the possible' partner: showcasing platform features through demos, prototypes and proofs of concept, and inspiring and coaching colleagues to use the LXP creatively to design innovative blended learning that combines digital, live (face-to-face and virtual) and on-the-job learning
• Partners with digital learning designers, facilitators and programme leads to support the design and build of engaging learner journeys, pathways and programmes on the LXP (e.g. curated content, social and collaborative learning, assessments, nudges, gamification and personalisation), giving site and head office colleagues a seamless experience on any device
• Managing the LXP vendor relationship and performance (including SLAs, release management and influencing the vendor's product roadmap); improving the user experience and system performance (including data integrations and quality), and delivering a prioritised backlog of system enhancements
• Use learning technology to enhance the learning experiences across the organisation and actively promote the LXP and the ongoing enhancement of the platform
• Overseeing key learning technology projects, ensuring that learning technology and the learner experience are central to all decision-making processes
• Working with the Digital Design & Development to create a consistent approach to the day-to-day management of the learning technology ecosystem, including platform governance, administration standards and good content hygiene
• Building the capability of the L&D team through training, guides, playbooks and communities of practice, so colleagues can confidently and independently get the best from the platform
• Leading the evaluation and piloting of emerging learning technologies, including AI-enabled tools, and scaling the ones that show clear value
• Making sure learning technologies meet data protection (GDPR), information security and accessibility requirements, working with IT and HR Ops

Skills,

Experience and Qualifications

• Experience of optimising, developing and administering an LXP (or LMS) in a multi-site environment, ideally including frontline or deskless colleagues
• Excellent understanding of digital learning technology, including LXP technology requirements
• Strong understanding of blended learning design and adult learning principles, with a track record of using technology creatively to build innovative, engaging learning experiences
• Working knowledge of e-learning standards (e.g. SCORM, xAPI), authoring tools, SSO and digital accessibility standards (e.g. WCAG)
• Good understanding of HR data structures, APIs and networking technology/terminology
• Experience of using UX-UI design skills to draw out user experiences, working with IT and L&D teams as well as suppliers to design the right learning tech solutions
• Evidence of keeping up with the latest thinking and technologies (e.g. use of AI in learning, etc.) and using this to inform solutions
• Strong project management experience with good consulting and critical analysis skills
• Confident inspiring, coaching and upskilling non-technical colleagues, bringing the 'art of the possible' to life through demos and prototypes

What makes Stonegate a great place to work?

At Stonegate, we believe that when you feel your best, you do your best. That’s why we’re committed to supporting the health, happiness, and overall wellbeing of every team member. From lifestyle perks and flexible support to mental health resources, our benefits are designed to help you thrive, both in and out of work.

• 25 days of annual leave, plus 8 bank holidays, with the option to purchase up to 5 additional days of leave each year
• Bonus Scheme
• Access to discounted Private Medical Insurance through Vitality
• Exclusive discounts on Dental Insurance
• Reward Card via the MiXR app, giving you and your friends 25% off food and drinks as well as VIP entry across our Managed Estate
• Life Assurance which gives access to Help @ Hand
• Access to your pay early via Stream
• The Stonegate Xtra portal with access to a wide range of high street discounts and offers
• Discounted access to David Lloyd membership
• Award winning Learning & Development programmes to drive your career

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on hrsupport@stonegategroup.co.uk. #LI-HR1