Service Technician

Overview of Company

Testo is a world leader in the design, development and manufacture of portable test and measurement instrumentation. Backed by nearly 70 years of measuring engineering experience our mission is to provide the best quality, service, and value in the industry. Testo is a major supplier to HVAC/R engineers, industrial, food & pharmaceutical companies in the UK & Ireland.

The Role & Responsibilities

We are looking for a practical, enthusiastic, and motivated individual to join our Aftersales Service Centre as a Service Technician. This is an excellent opportunity for someone who enjoys working with their hands, has a keen interest in technical products, and is eager to learn new skills. Previous experience in a service, repair, or engineering environment would be beneficial but is not essential, as full training will be provided. Working as part of a friendly and supportive team, you will assist with the assessment, servicing, calibration, and repair of a variety of Testo products whilst learning from experienced colleagues. Key responsibilities include but are not limited to:

• Assist with the assessment, repair, and quotation of service jobs.
• Calibrate Testo and non-Testo equipment, including flue gas analysers (full training provided).
• Diagnose basic faults and assist with equipment repairs.
• Prepare completed jobs for dispatch to customers.
• Support colleagues in ensuring service department targets and customer service standards are achieved.
• Maintain high levels of accuracy and attention to detail in all work completed.
• Assist customers over the phone and at the service counter with basic product and service enquiries.
• Help maintain an organised workshop and stock area.
• Assist with goods inspections and stock movements when required.
• Support mobile calibration activities, which may occasionally involve overnight stays.
• Complete online training modules and actively participate in ongoing development opportunities.
• Carry out other reasonable duties as requested by the Service Supervisor.