Business Services Assistant

Derbyshire County Council

Closing date

22 November 2026

Join our 'One Council' approach

We're looking for Business Services Assistants to join our growing Business Services function, supporting our 'One Council' vision, bringing together high-quality support services to better enable frontline teams.

This is a great opportunity to be part of a modern, collaborative service making a real impact!

Whilst this is the dedicated Business Services role within the centre, you will work alongside a friendly and supportive operational team and be part of the wider locality Business Services Team.

The preferred working pattern for this role is Monday to Thursday 9am-5pm. However, we welcome discussions around flexible working arrangements where service needs allow.

About the role

• Providing a professional and welcoming reception service within a busy office environment.
• Handling and responding to enquiries from professionals, colleagues, service users, and their families, always ensuring excellent customer service.
• Providing comprehensive administrative support to Adult Social Care teams, contributing to the effective delivery of services.
• Undertaking a wide range of business support and administrative duties, including financial administration and record management.

About you

• Strong organisational skills and ability to prioritise.
• Someone who can provide a timely and confident response to professionals and clients via the telephone and other communication methods.
• Excellent IT skills (including Microsoft 365 suite) and confidence learning new systems
• Work effectively both independently and as part of a team.
• Excellent communication skills, with the ability to respond confidently and professionally to a range of enquiries.
• Understand confidentiality, GDPR and Data Protection.

Support & Benefits

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Generous Annual Leave Scheme (25 days increasing to 30 days after 5 years’ service): Ensuring a healthy work-life balance.

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Flexi Time Scheme

Up to two days flexi leave every four weeks (pro rata for part-time employees), subject to service needs.

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Local Government Pension Scheme

Providing financial security.

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Wellbeing Support Framework

Includes OH physician services, physiotherapy, CBT, and in-house counselling.

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Employee Wellbeing Support

Fast track physiotherapy, confidential psychological support services, Employee Assistance Programme, and “Wisdom” app.

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Training and Development

Opportunities for professional qualifications and ongoing training.

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Cycle to Work Scheme

Promoting a healthy lifestyle.

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Electric/Plug-in

Hybrid Vehicle Salary Sacrifice Scheme

Encouraging environmentally friendly commuting options.

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Our Derbyshire Rewards

a package of benefits and discounts.

• & much more

Have a question about the role? Please contact

cst.bsrecruitment@derbyshire.gov.uk and your request will be forwarded to the service.

Provisional interview date 2

nd December 2026