Security Officer

We are looking for professional, flexible, and reliable Security Cover Officers to join our committed hospital security team.

Hospitals are busy, high-pressure places where the safety of patients, clinical staff, and visitors is most important. As a Cover Officer, you will provide essential support across different shifts—covering planned leave, sickness, and operational needs. You will be a reassuring, visible presence across the site, calming difficult situations and ensuring a secure, supportive environment for NHS staff to deliver care safely.

Key Duties

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Visible Presence & Patrolling

Carry out internal and external patrols across hospital wards, Emergency Departments (A&E), and grounds.

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Conflict Management & De-escalation

Respond quickly to alarms, incident calls, and requests for help, using verbal de-escalation and approved physical intervention techniques when needed.

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Emergency Response

Help during critical incidents, fire alarms, major incidents, and missing person alerts (e.g., vulnerable patient wandering).

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Incident Reporting

Write clear, accurate, and factual incident reports, log entries, and statements for management and law enforcement review.

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CCTV & Equipment

Monitor CCTV systems, use two-way radio professionally, and carry out routine security equipment checks.

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Compliance & Professional Standards

Maintain high standards of personal appearance, strict adherence to site Infection Prevention and Control (IPC) hygiene guidelines, and confidentiality regarding patient data (GDPR/Data Protection).

Essential

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Valid SIA Licence

Door Supervision (DS) or Security Guarding (SG) licence.

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Flexibility

Genuine availability and willingness to work 12-hour shifts covering both days, nights, and weekends on a rotational/relief basis.

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Communication Skills

Excellent interpersonal skills with the empathy to communicate with distressed patients and the authority to handle aggressive behaviour professionally.

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Conflict Resolution

Proven experience in managing conflict calmly, confidently, and tactfully.

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Documentation Skills

Good written English for formal logs and legal incident reports.

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Right to Work

Proof of right to work in the UK and satisfactory vetting/screening (including standard 5-year background history and enhanced DBS check).