You Matter
Casual Support Worker
Liverpool L5 9TF
Key information
- Pay
- from £15.07 an hour
- Hours
- Part-time
- Contract
- Permanent
- Workplace arrangement
- On-site
- Posted date
- 27 Oct 2026
- Closing date
- 30 Oct 2026
About this role
Location
Multiple
Salary
£15.07 per hour (inclusive of 12.07% holiday allowance)
Hours
Casual
Job Type
Casual Support Worker (Bank Worker)
Shortlisting
TBC
Interview
11th November (with potential for a second assessment day the 12th of November)
Why this role would be great for you
As a member of our Bank Staff at You Matter, you will naturally be an empathetic and caring person wanting to provide unconditional support for those experiencing homelessness and addiction issues. Your role as Bank Staff will be to be alongside our Link Workers, Support Practitioners and residents to create a safe environment that empowers residents to make positive changes in their lives. You will be available to work flexible hours and be eager to learn and work in many of our different services.
We’re looking for compassionate and reliable individuals to join our team as Bank Workers. This role is suitable for anyone interested in making a positive difference, and is particularly beneficial for students studying Psychology, Social Work, Social Care, or related fields who want to gain real-world experience while maintaining flexibility around their studies.
What your week may look like
To support experienced members of the support team with day-to-day tasks within services.
Provide clear and accurate information in respect of the people we work alongside in line with agreed procedures such as daily handovers, ensuring that appropriate information is communicated with the team.
To creatively support and engage with the people we work alongside who are experiencing a wide range of challenges in their lives.
To support the monitoring of rent and personal service charge payments using housing management systems.
Assist with room checks and support residents in the management of their room, relationships with others and to report any health and safety issues.
Assist the Support Workers with welcome inductions into services and with conducting risk assessments.
Assist the people we work alongside in their personal hygiene and of their room.
To support in the turning around & cleaning of void rooms within limited timescales.
Monitor emotional and mental wellbeing of the people we work alongside.
Deal promptly with support for any serious incidents, complaints and safeguarding/abuse disclosures.
Encourage involvement with activities and support within service and with external agencies.
Work flexibly to meet the changing needs of the organisation.
Respect the confidentiality of people we work alongside and be responsible for the security of personal and confidential information.
Maintain good professional practice and ensure ongoing development, through use of supervision and training.
To be committed to learning and personal development both as an individual and as part of a team.
What We Can Offer You
Working with You Matter comes will a whole host of benefits. We hope that people will find personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, You Matter offers training to support your role and personal development. For a full list of benefits see here: Careers Page | You Matter.