Reporting Officer

JOB DESCRIPTION JOB TITLE

Reporting Officer LINE MANAGER

Operations Manager HOURS

30 hours per week

LOCATION

Jenner Practice / Laurence House About us One Health Lewisham (OHL) is the integrated community provider working across SEL, delivering a variety of innovative services for patients supporting practices and PCNs. We are a forward-thinking innovation partner, striving to develop streamlined and transformative pathways which support the wider integrated care system. We are passionate about our mission to provide the best possible care for our patients, and we work hard to support and develop our team to strive for excellence. We are a fast-growing organisation, providing a range of services which are fully integrated into primary care. We deliver specialist support to some of the most complex patients in the system through our Special Allocation Service contract across all boroughs in South-East London and North-East London ICSs, as well as the Enhanced Care Home Service in Lambeth. We also provide a range of services across

Lewisham

NHS Health Checks Programme; Home Visiting Service, led by our experienced team of paramedics; High Intensity User Service; Enhanced Care Home Service Lewisham; Digital Transformation (Change Management and embedding digital technologies and pathways across our services); Population Health improvement services, e.g., Vaccination uptake, LTC reviews, HIV screening etc.; Long Covid Service - we are a local pioneer in developing this service in the community for our local populations; Weight loss - Tirzepatide pilot (Mounjaro weight loss injection).

Job Summary

The Reporting Officer will support the operational and reporting functions of OHL. You will be responsible for maintaining data integrity, producing clear and reliable reports, and supporting administrative processes. Your work will directly support managers and clinical staff, helping to improve service delivery through accurate reporting and efficient data handling.

Job Responsibilities

Perform accurate data entry and data cleaning to ensure consistency across systems Build and maintain Excel-based reports using pivot tables, formulas (e.g., IF, VLOOKUP), filters, and visual charts Assist in the production and distribution of regular performance and operational reports

Data Collection & Analysis

Gathering and consolidating data from various sources for reporting purposes

Data Management

Maintaining and updating data within reporting databases and ensuring data accuracy and integrity Conduct searches and extract data from EMIS or similar cloud-based platforms

Collaboration

Working with different units and teams to gather information and ensure the effective dissemination of reports Work independently while proactively seeking clarification when needed Support general administrative tasks to ensure smooth service operations

Compliance

Ensuring reports adhere to relevant regulatory standards Observe all policies relating to health and safety, confidentiality and data protection, equality and diversity. All applicable policies are available in the Employee Handbook, which will be shared prior to starting employment.