About this role

Letting Agent

Company

Global Accommodation Limited

Location

165–167 Radford Road, Nottingham, NG7 5EH

Salary

£31,500–£33,500 per year

Hours

37.5 hours per week

Job type

Full-time

About the role

Global Accommodation Limited is looking for an experienced, customer-focused Letting Agent to oversee the lettings process and support the growth of its property portfolio.

This is a wide-ranging role covering all aspects of lettings, from preparing tenancy agreements and managing deposits to supporting tenants and landlords throughout a tenancy. You will also support a small team, generate new business and help deliver an excellent service to customers.

Key responsibilities

• Oversee the lettings process, from marketing properties and arranging viewings through to tenant move-in.

• Prepare tenancy agreements and other lettings documentation.

• Manage tenant applications, referencing, deposits and rent payments.

• Monitor rent accounts and follow up on arrears, working professionally with tenants to resolve issues.

• Lead and support a small team, coordinating workloads and maintaining service standards.

• Build strong relationships with landlords, tenants and prospective clients.

• Generate new business and identify opportunities to expand the company’s lettings portfolio.

• Respond to enquiries and help resolve issues throughout the tenancy.

• Maintain accurate property, tenancy and customer records.

• Support the continued growth of the lettings department while ensuring customers receive a professional and reliable service.

Skills

• Excellent communication and customer service skills.

• Strong organisation and time-management skills.

• Ability to lead and support a small team.

• Confidence building relationships with landlords, tenants and prospective clients.

• Good attention to detail when preparing agreements and managing records.

• Ability to manage competing priorities and resolve problems.

• Good computer skills, including email and data entry.

• A full UK driving licence would be an advantage.

Qualifications

A relevant qualification in property, lettings or estate agency would be an advantage.

Experience

• At least one year’s experience in lettings, estate agency or property management.

• Experience handling tenancy agreements, deposits, rent payments or arrears would be beneficial.

• Experience supporting or supervising a team and generating new business would be an advantage.

Benefits

• Salary of £31,500–£33,500 per year.

• Full-time role, working 37.5 hours per week.

• Opportunity to take responsibility for a growing lettings department and help expand the company’s property portfolio.