Service Advisor

We are recruiting for an experienced Service Advisor, Automotive Service Advisor or Aftersales Advisor to join an established main dealership in Slough. Applicants must have previous Service Advisor experience within a franchised main dealership, with strong customer service skills and experience using digital service processes. A UK Driving Licence is not required.

Location

Slough

Salary

Up to £31,500 basic per annum

OTE

Up to £40,000

Hours

Monday to Friday, 7:45am–6:00pm

Why Apply?

• £40,000 OTE
• £31,500 Basic Salary
• Monday to Friday Working
• No Driving Licence Required
• Modern, Paperless Working Environment
• Established Main Dealership
• Performance-Related Earning Potential

Service Advisor Role

• Welcome customers and manage their service and repair requirements
• Coordinate vehicle bookings, servicing and repair appointments
• Keep customers informed throughout the service process
• Use iPads and digital systems to manage customer records and job documentation
• Present additional repair recommendations using video health checks
• Work closely with Vehicle Technicians and the workshop team
• Achieve customer satisfaction, service sales and departmental performance targets

Service Advisor Requirements

• Previous experience as a Service Advisor, Automotive Service Advisor or Aftersales Advisor within a franchised main dealership
• Proven track record of delivering excellent customer service and achieving performance targets
• Confident using digital service systems, iPads and video upselling processes
• Excellent face-to-face communication and customer handling skills
• Strong organisational skills and attention to detail
• Professional presentation and approach
• Ability to work effectively within a busy service reception environment
• Previous experience with a recognised vehicle manufacturer is desirable but not essential

How to Apply

If you're interested in this Service Advisor vacancy in Slough or Maidenhead, please submit your CV and one of our consultants will contact you.

All applications will be treated in the strictest confidence.

Consultant

Jack Adams - Octane Recruitment

Octane Recruitment is one of the UK's leading Automotive and Motor Trade recruitment agencies. We recruit across the UK for main dealerships, independent garages, bodyshops, fleet operators, HGV companies, manufacturers, engineering businesses and head office functions, placing permanent, temporary and contract staff.

If this Service Advisor role isn't quite right, we also recruit for similar positions including Senior Service Advisor, Aftersales Advisor, Automotive Service Advisor, Service Receptionist, Aftersales Executive, Service Team Leader and Customer Service Advisor roles across the UK.