Practice Manager

Strategic Leadership

Work with the GP Partners to develop and implement the practices strategic vision, maximizing income, optimizing services, and identifying areas for innovation.

Team Development & Mentorship

Work collaboratively with the newly appointed Deputy Practice Manager, providing ongoing training, guidance, and support to foster a strong management partnership.

Financial Management

Maximizing QOF/Enhanced Services income, quarterly claims

Operational & HR Management

Lead the non-clinical team, overseeing recruitment, appraisals, performance, and training to ensure a positive, well-supported workforce.

Compliance & Quality

Maintain our Good CQC status by ensuring all practice policies, protocols, and Health & Safety standards are up-to-date and strictly adhered to.

Patient Services

Ensure the delivery of high-quality, accessible patient care. Oversee the complaints process and engage with the Patient Participation Group (PPG).

IT & Systems

Oversee the effective use of EMIS Web and other practice systems, ensuring data security and confidentiality