About this role

Provide a full Administration, Helpdesk and Reception service to the facilities directorate as part of the facilities central administration team which includes but is not limited to:- To answer all incoming and internal calls to the Helpdesk in a responsive and professional manner, ensuring requests are dealt with quickly and efficiently Maintain good communication and exceptional working relationships with all Helpdesk colleagues, line managers and other Trust staff at all times To respond to all queries in a pleasant, helpful and courteous manner as the post holder will often be the first point of contact for patients received into the service