Senior Crisis Support Worker | South London and Maudsley NHS Foundation Trust

Please note we do not offer sponsorship for these roles and if you were unsuccessful for this role previously, please do not apply again.

Be part of an innovative team which is vital to our plans to transform Child & Adolescent Mental Health Services (CAMHS) Tier 4 services across

South London. The service will work in collaboration with the South London Partnership (SLP) Crisis service.

South London Partnership is CAMHS New Models of Care Programme and aims to transform services through partnership-working, delivering best practice consistently to support young people and their families. The SLP is a collaboration between Oxleas NHS Foundation Trust, South Londonand Maudsley NHS Foundation Trust, and South West London and St George’s Mental Health NHS Trust.

The CAMHS Crisis Line aims to provide short-term, targeted telephone interventions to support young people in distress, as well as providing

advice and support for parents and carers who have concerns about their child or young person’s mental health.

With support from the senior clinician on duty, to undertake an immediate risk assessment of the young person using your

communication skills and knowledge to ensure that any advice or guidance given is appropriate and robust.

Provide immediate crisis counselling support to children and young people in significant distress, offering a friendly and supportive

voice during this time.

Help the child or young person engage in any safety plan they have formulated with their community teams, in order to minimise any

potential risk issues that may become apparent during the call.

Communicate with parents and carers to provide child and adolescent mental health expertise and advice in relation to their child or

young person, reminding them of any plans put in place by CAMHS. If unknown to services, to help them formulate a plan that helps

meet the immediate risk issues in relation to the child or young person which would allow their parents or carers to feel supported in

managing them at home.

Liaise with other mental health professionals, as well as the emergency services to provide support and advice regarding children and

young people they may have been called to attend out-of-hours.

Work across the clinical systems used by the South London Partnership to access the clinical notes of children and young people to

provide an individualised crisis response.

We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance.

There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It’s

important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offer

Some of our benefits are highlighted here

• Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and

length of service.

• Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing.
• Career development, There are plenty of opportunities to progress your career and we support your development through a number of

programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes

• Car lease, our staff benefits from competitive deals to lease cars
• Accommodation, our staff benefits from keyworker housing available which is available on selected sites
• NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.

Other benefits include

• Counselling services
• Wellbeing events
• Long service awards
• Cycle to work scheme
• Season ticket loan
• Childcare vouchers
• Staff restaurants

NVQ Level 3 in Health & Social Care or other equivalent qualification

Experience of working as a Healthcare Assistant in Adolescent Mental Health

Experience of working with people with mental health problems

Experience of working with professionals from other agencies and services

Ability to promote good working relationships with patients and with the multi-disciplinary team

Ability to work with a challenging client group, showing initiative and flexibility to team work and to care situations

Loyal and able to advocate for and show pride in the work area and organization and demonstrates values of trust and NHS

Ability to work within a multi-disciplinary/multi agency setting

For further details / informal visits contact

Rebecca Licorish rebecca.licorish@slam.nhs.uk- Team Leader

Please note that sponsorship is not available for this role.

This advert closes on Monday 9 Nov 2026