Employer Account Manager - IPS

Employer Account Manager - IPS

Lead employer relationships. Create lasting employment opportunities.

You'll lead employer engagement across our Essex Individual Placement and Support (IPS) service, managing Employer Account Executives and creating opportunities that lead to sustainable paid employment.

This is hands-on management combining business development, coaching and performance accountability. You'll also manage a small participant caseload, deliver employer training and develop our employer Resource Hub for Essex.

Your focus is not simply filling vacancies. It's building employer relationships around the work people actually want to do.

Before you apply

the essentials

To be considered, your CV and application must clearly demonstrate

• Experience developing employer or business relationships within recruitment, employability, business development or a related field.
• Experience managing, coaching or developing colleagues against clear performance expectations, including addressing areas for improvement.
• Evidence of achieving measurable employer, employment or commercial outcomes and using performance information to improve results.
• Experience understanding customer or participant needs and translating them into suitable recruitment or employment opportunities.
• Ability to influence employers, deliver presentations or training and manage multiple relationships effectively.
• Evidence of commitment, reliability and consistently delivering high standards of work.
• Evidence of delivering outcomes, targets, tasks, projects or agreed objectives.
• Confident working knowledge of Microsoft Office applications, CRM or similar systems, with the ability to learn new technology.
• Ability to present your recent employment history clearly, including explaining gaps or short-term roles during the previous five years.

Useful, but not essential

• Previous experience within IPS or supported employment.
• Knowledge of disability, neurodiversity, inclusive recruitment and workplace adjustments.
• Experience developing employer resources or online guidance.

The real job

You'll lead and coach three Employer Account Executives, setting expectations, reviewing performance and helping them develop productive employer relationships.

You'll personally engage employers, identify advertised and unadvertised opportunities and negotiate suitable roles around participants' preferences and strengths.

You'll retain a small IPS caseload, work alongside Employment Specialists and help participants move into sustainable employment.

You'll also deliver employer workshops, develop practical Resource Hub content and promote inclusive recruitment and workplace practices.

Accurate records, safeguarding, contract performance and effective use of employer data are fundamental.

What success looks like

Your team is creating relevant employment opportunities through strong, repeat employer relationships.

Employer engagement contributes to sustainable job outcomes, performance risks are addressed and your team receives effective coaching.

Employers actively use the training and resources you develop.

The working reality

You'll balance people management, proactive employer development, performance targets and direct participant support.

Not every employer approach succeeds. You'll need commercial judgement, persistence and the confidence to challenge ineffective approaches.

Travel across Essex is required for employer and partnership meetings.

What you get

• 5 days' annual leave, increasing with service.
• Vitality health and wellbeing support, including GP services, mental health support and physiotherapy.
• 24/7 Employee Assistance Programme, including up to six counselling sessions a year and legal, financial and debt guidance.
• Workplace pension, with salary sacrifice available subject to eligibility and scheme rules.

Share buy scheme.

• Up to £360 a year through IncentFit for eligible activities.
• Wellbeing, retail, fitness, travel and mobile discounts, including 20% off eligible EE mobile plans.

About Get Set UK

Get Set UK delivers employment, skills, apprenticeships, health and justice services, helping people overcome barriers and progress towards meaningful, sustainable employment. We are part of Palladium, a global impact organisation with more than 60 years' experience delivering programmes and solutions internationally.

Our values are Be Ambitious, Be Proud, Be Considerate, Be Inspiring and Own It, and they shape how we work with colleagues, participants and partners.

Recruitment process

Apply through our recruitment platform and complete the short initial questionnaire. Applications started through Indeed or LinkedIn must also complete this step.

We assess your application against the essential criteria. Keep your CV concise and demonstrate what you personally owned, improved or delivered.

Shortlisting may involve a recruitment call, Teams conversation, assessment or hiring-manager interview with a practical exercise.

Preparation, responsiveness and attention to detail matter. Offers are conditional on satisfactory applicable checks.

Safer recruitment

Get Set UK is committed to safer recruitment practices to help protect our colleagues and the people we support.

As part of our recruitment process, you will be required to provide a complete and accurate history of your employment and other relevant activity for the previous five years, including explanations for any gaps, together with referee details covering the previous three years.

Please ensure the information you provide is complete and accurate, as we may be unable to progress your application until our safer recruitment requirements have been completed.

Depending on the role, further pre-employment checks may include references, right-to-work checks, DBS checks and/or other appropriate vetting.

Eligibility and inclusion

You must have the full right to work in the UK. Sponsorship is not available for this role.

Get Set UK is a Disability Confident and Equal Opportunity Employer. Reasonable adjustments are available throughout recruitment.

If you can develop people, build employer partnerships and turn opportunities into sustainable employment, apply today.

Working at Get Set UK – what you can expect from us

Additional information

We reserve the right to close applications early, so we encourage early applications.

Get Set UK is a Disability Confident and Equal Opportunity Employer. We welcome applications from all suitably qualified individuals and are committed to supporting physical and mental wellbeing at work. Reasonable adjustments are available throughout the recruitment process.

This role is subject to satisfactory recruitment checks and a commitment to safeguarding learners and clients.

Get Set UK does not accept unsolicited CVs from agencies.