Receptionist

Receptionist

Contract

Government

Location

London , SW1A 2AH

Hours of work

16

Working Pattern

08.30 – 17.00 Thursday

08.00 - 17.00 Friday

Contract Type

Permanent

Hourly Rate

£15.18

We are looking for a professional and customer-focused Receptionist to join our Front of House team in a busy, high-profile corporate environment.

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This is a part-time role working two set days per week, where a passion for customer service and making a difference is at the heart of everything we do.

We are seeking an individual who thrives in a fast-paced environment and enjoys creating positive experiences for visitors, clients, contractors, and colleagues. As the first point of contact, you will play a key role in delivering a welcoming, professional, and seamless service while supporting reception and pass office operations.

ISS is a leading workplace experience and facility management company offering a wide range of tailor-made services for customers throughout the public and private sectors, enabling you to grow your talents as a representative of a people focused, market leading brand.

The Role

Deliver a professional and welcoming reception service to all visitors, clients, contractors, and colleagues.

Act as the primary point of contact, providing assistance, information, and directions as required.

Coordinate visitor arrivals, including VIP guests, ensuring an exceptional customer experience.

Manage visitor check-in procedures, ID verification, pass issuing, and visitor records.

Support compliance with building security, emergency, and health and safety procedures.

Maintain a clean, organised, and professional reception environment.

Assist with booking systems, operational reporting, and general facilities support activities.

Contribute to continuous improvement initiatives that enhance customer service and workplace experience.