About this role

The Assistant Patient Pathway Administrator provides comprehensive administrative support to ensure the efficient running of patient pathways and outpatient services. Key responsibilities include booking follow-up appointments, maintaining accurate RTT status, preparing and tracking patient records using EPR systems, and managing correspondence and clinic documentation. The role involves responding to patient and staff enquiries professionally, supporting clinic processes such as patient check-in/out, and ensuring activity is recorded accurately. The post holder also provides cross-cover during absences or peak workload periods, contributing to service continuity, high data quality standards, and an effective, patient-centred administrative service.