Relationship Manager- Skills and Employment

Relationship Manager – Skills and Employment

Salary

£40,444-£45,529

Grade

F15

Contract

Permanent

Reports to

Programme Lead – Careers

Location

Chesterfield (with hybrid working)

The successful candidate will normally be appointed at the minimum point of the salary band, unless exceptional circumstances apply.

About EMCCA

East Midlands Combined County Authority (EMCCA) brings partners together to help make the East Midlands more prosperous, sustainable and fairer. We are an evolving organisation, moving our focus towards delivery against our Corporate Plan and building the people, systems and capability needed to turn our ambitions into results.

This makes it an exciting time to join us. You will have the opportunity to contribute to a developing organisation, shape how we work and help deliver meaningful outcomes for our region.

About the role

As Relationship Manager – Skills and Employment, you will be a central point of engagement between EMCCA and the wide range of partners involved in delivering our Skills and Employment programmes. You will help ensure programmes are delivered effectively, provide value for money and achieve their intended outcomes.

You will develop and maintain strong relationships with contracted providers, local authorities, Integrated Care Boards (ICBs), the NHS, voluntary, community and social enterprise organisations, employers and other regional stakeholders. You will monitor provider performance, identify risks and opportunities, facilitate collaboration and provide clear intelligence to support effective decision-making.

This is an opportunity to play a key role in strengthening regional partnerships and improving the delivery of Skills and Employment programmes across the East Midlands, helping to create better and more accessible employment pathways for people across our region.

What you'll be doing

• Build and maintain effective relationships with delivery partners, DWP, local authorities, NHS and ICB partners, employers, VCSE organisations and wider stakeholders.

• Monitor provider performance against contractual KPIs, outcomes and fidelity standards, identifying risks and underperformance at an early stage.

• Manage performance processes with EMCCA partner organisations, supporting delivery against agreed budgets, targets and KPIs.

• Facilitate collaboration and information-sharing across the provider network to promote best practice, continuous improvement and consistent service standards.

• Develop regional employer engagement approaches with delivery partners to maximise employment opportunities and pathways for participants.

• Gather and analyse stakeholder feedback and programme intelligence to support continuous improvement and inform programme design and delivery.

• Provide clear and timely updates to senior leaders on stakeholder engagement, programme performance, risks and opportunities.

• Represent EMCCA at programme boards, employer forums and partner meetings, advocating for our Skills and Employment programmes and building regional support.