Radiology Clinic Co-ordinator | Bristol NHS Foundation Trust

To monitor and manage active and backlog waiting list data, contact patients via telephone, the Reception desk and Trust systems. ensure appointments are arranged appropriately, support referral management and act as a first point of contact for staff queries and patient complaints. The post holder works 37.5 hours Monday to Friday within the Radiology Service.

· Liaise with clinical and non-clinical staff.

· Act as first point of contact for queries.

· Escalate complaints, capacity issues and patient concerns appropriately.

· To show a caring and professional approach towards patients, relatives and carers. This may require acting with resilience to deal with sometimes distressed patients and relatives in an empathetic manner.

Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations, operating from three main sites at Southmead, Bristol city centre and Weston.

With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer.

Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.

For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.

This advert closes on Sunday 8 Nov 2026