Performance & Compliance Dashboard and Application Developer

Please note this is a Self-employed role, and the successful candidate will be asked to provide IR35 indemnity insurance for tax purposes. The successful candidate will invoice SPCN monthly and will be responsible for handling their taxes, NI, and running costs. The £250 daily rate is all-inclusive.

Quality Dashboard review and redevelopment

Review the existing automated Quality Dashboard developed by the

IT team

assess the current design, functionality and reporting outputs. Redesign the dashboard to meet organisational quality, governance and compliance requirements, including the integration of HR, training, and Imms & Vaccs compliance. Produce a revised and fully automated operational Quality Dashboard and reports, with the use of AI where it adds value. Audit Dashboard and Audit Management System Review current audit management arrangements and develop a standalone Audit Dashboard and Audit Management System that holds annual audit schedules for all services (currently Excel documents), enables audit scheduling and monitoring, captures audit outcomes, and records and tracks actions arising from audits. Capture organisational themes, trends, learning and audit completion and non completion rates, with automated reminders for upcoming and overdue audits. Replace the current reliance on multiple Excel spreadsheets and TeamNet audit recording arrangements, considering functionality from the previously developed audit system and incorporating lessons learned where appropriate. Produce exportable automated reports with the use of AI. Patient Experience Dashboard Review Review the existing Patient Experience (PE) Dashboard; identify and resolve issues preventing current reporting. Review PE information currently recorded on TeamNet and assess and implement opportunities to integrate TeamNet and Microsoft data into a single reporting solution. Improve reporting of themes, trends and service-level feedback, and produce exportable automated reports with the use of AI. Facilities Compliance, Policies and Risk Register Dashboard Develop a Facilities Dashboard which extracts and utilises relevant TeamNet data, provides oversight of facilities compliance requirements and tracks compliance status and outstanding actions. Develop a standalone Policies Dashboard which extracts policy information from TeamNet, records policy owners and review dates, and identifies policies due for review and overdue. Develop a standalone Risk Register Dashboard which extracts risk information from TeamNet and records risks added or closed in the reporting month and those above the escalation criteria. Produce exportable automated reports with the use of AI for each. TeamNet System Review Undertake a review of the TeamNet system covering configuration, user roles and access permissions, organisational and service structures, workflow functionality, data governance arrangements, reporting capabilities, system utilisation across departments, and opportunities to rationalise or replace TeamNet functionality where alternative solutions would be more efficient. Provide a findings report, recommendations for improvement and a prioritised implementation plan. Requirements Documentation and Handover Undertake stakeholder engagement with Quality & Compliance, Digital and HR to establish reporting requirements, pain points and opportunities for improvement. Produce a documented requirements specification for all dashboard developments and enhancements, together with system specifications and process documentation. Review and document all current data sources including Microsoft Forms, TeamNet, SharePoint and any existing databases, ensuring data sources are clearly documented and reproducible. Develop recommendations for data integration, automation and reduction of duplicate data entry. Be responsible for the design, build, testing and implementation of agreed solutions, subject to SPCN approval at each stage. Ensure solutions are maintainable by SPCN following completion of the engagement, and provide knowledge transfer and handover documentation. Ongoing Improvement Engage with stakeholders and encourage collaboration to ensure reporting is appropriate for stakeholder requirements. Review feedback, working and supporting services to continually improve data outputs. Identify areas of improvement based on data and outcomes insights to feed back to Service Leads. Recommend opportunities for automation and efficiency improvements. Governance and Compliance Ensure all reports produced comply with data protection (GDPR), equality, diversity, and inclusion regulations. Stay informed on NHS policies and latest NHS requirements for Primary Care. Build only on SPCN's approved platforms and within its information governance arrangements (UK hosting, DPIA where required, Data Security and Protection Toolkit); no service, account or subscription is to be created in SPCN's name without written approval from the Head of Digital Services. Professional Skills Work with your line manager to undertake continual personal and professional development, taking an active part in reviewing and developing the roles and responsibilities. Adhere to organisational policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety. Confidentiality & Data Protection In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients, their carers, staff and other healthcare workers, and to information relating to the business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the organisation may only be divulged to authorised persons in accordance with the policies and procedures relating to confidentiality and the protection of personal and sensitive data. The PCNs are registered under the Data Protection Act and the post holder must not at any time use personal data held by the PCNs for a purpose not described in the Register entry, or disclose such data to a third party. All staff must ensure that when accessing data relating to patients, the information obtained and used is registered appropriately under the UK GDPR and Data Protection Act (2018).