About this role

Transition Manager

Contract

Financial Services

Location

London, E14 5HQ

Hours of work

Contract Type

Fixed Term Contract

We are seeking a hands-on Transition Manager to work alongside the ISS Key Account Director and operational senior leadership teams, providing overall project governance, coordination, and delivery management throughout the lifecycle of a major mobilisation and transition programme. The successful candidate will be responsible for planning, monitoring, and controlling all project-related activities while ensuring milestones, budgets, risks, and stakeholder expectations are effectively managed.

Job Description

We are looking for an experienced project professional who can balance strategic planning with on-the-ground operational delivery. Working collaboratively with JLL, HSBC, ISS operational teams, subcontractors, and key stakeholders, you will play a key role in ensuring the successful mobilisation and transition of services into new locations while maintaining business continuity and minimising disruption.

Key Responsibilities

Develop and maintain the project, transition and mobilisation plan, including the programme of works.

Coordinate activities across all ISS service lines, supporting SMEs and operational teams.

Manage project governance, reporting, risk registers, issues and dependencies.

Lead and coordinate the People & Culture transition process, including union and placemaker consultations.

Manage project costs, budgets, procurement activities and equipment plans.

Develop and maintain RACI matrices, training plans and competency frameworks.

Facilitate stakeholder engagement and manage communications throughout the project lifecycle.

Monitor project performance against agreed timescales, budgets and deliverables, providing weekly executive summary reports for both internal and customer stakeholders.