Recovery Navigator, Safe Haven

Ensure that all services are delivered in a warm and welcoming way, demonstrating ambition and hope for all service users. Build trusting and collaborative relationships with service users. Carry out role adhering to Second Steps policies, procedures, values, code of conduct and current legislation using a recovery orientated, psychologically informed, equalities based approach. Co-produce, implement and review recovery plans, crisis plans and other self-management tools e.g. Wellness Recovery Action Plan, in partnership with service users in line with best practice. Identify, assess, contribute, maintain, feed back, and manage risk to ensure risk is minimised. Work in a safe manner using a positive risk-taking approach, ensuring the health and safety policies of Second Step are implemented and fully adhered to ensure all safeguarding issues are properly managed.