Senior Healthcare Support Worker | York and Scarborough Teaching Hospitals NHS Foundation Trust

An exciting opportunity has arisen for an enthusiastic, motivated Health Care Support Worker to join our Frailty Assessment Unit (FAU). A Band 3 Senior Healthcare Support Worker in the Frailty Assessment Unit plays a crucial role in delivering high-quality, timely, and compassionate care to patients in the acute phase of their illness.

Working with a dynamic multi-disciplinary team, the post holder will support clinical staff in managing a fast-paced environment, with a focus on caring for frailty patients.

· Interviews for this position will be held in person ONLY at the hospital site. Remote interviews will not be available.

· Interested candidates are encouraged to make contact with the Recruiting Manager to have an informal discussion about the role.

The successful candidate will be responsible for the direct patient care, focussing on the specific needs of the individual. This will include all aspects of personal care, adherence to Infection Prevention policies, general cleanliness and tidiness on the ward, maintaining effective communication with the patients, their relatives and professional colleagues.

You will be directly supervised and supported by a Registered Nurse.

Key aspects include undertaking observations, assisting with basic procedures, venepuncture, cannulation, supporting patient comfort and safety, and maintaining accurate documentation. Band 3 HCSWs in FAU are also expected to use initiative, recognise deteriorating patients, escalate concerns appropriately, and uphold infection prevention and safeguarding standards at all times.

This position requires excellent communication skills, emotional resilience, and the ability to remain calm under pressure. There is a comprehensive training academy when you join the organisation and a mandatory training package to support you with developing your clinical skills.

Trust Information Pack

https://yorkhospitals.pagetiger.com/hdjgxd

Our benefits

We offer a range of benefits to support our staff including

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact:yhs-tr.recruitment@nhs.net.

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

This advert closes on Sunday 8 Nov 2026